Effective Date: [01/01/2025]

At Employment Bridge, we strive to provide the best services to our clients. However, we understand there may be instances where a refund request is necessary. This Refund Policy outlines the terms and conditions under which refunds may be issued.

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1. Eligibility for Refunds

Refunds are considered under the following circumstances:

Services paid for were not delivered as agreed upon.

There was a billing error or duplicate payment.

Dissatisfaction with services due to verifiable non-performance or unmet commitments, subject to review.

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2. Non-Refundable Conditions

Refunds will NOT be provided in the following cases:

If the service has already been fully rendered or completed.

For dissatisfaction arising from factors outside of Employment Bridge’s control, such as the candidate’s or employer’s decision after a successful match.

Failure to provide required information or documentation for the services to proceed.

Change of mind after services have commenced.

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3. Refund Request Process

To request a refund:

1. Submit a written request to [help@employmentbridge.in] with the following details:

Full Name

Transaction ID or Invoice Number

Reason for requesting a refund (with relevant evidence, if applicable).

2. The request must be submitted within [ 7/14/30 days] of the payment date.

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4. Refund Review Timeline

Refund requests will be reviewed within [ 7 business days].

Upon approval, refunds will be processed within [ 5-10 business days ], depending on your payment method.

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5. Refund Method

Approved refunds will be processed using the original payment method unless otherwise agreed upon.

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6. Cancellations

For services that require advance payment or subscription:

Cancellation requests must be submitted in writing at least [ 48 hours] before the service commencement date to be eligible for a refund.

Any late cancellation may result in partial or no refunds, depending on the work already completed.

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7. Changes to the Refund Policy

Employment Bridge reserves the right to modify this Refund Policy at any time. Updated policies will be posted on our website, and significant changes will be communicated directly to clients.

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8. Contact Information

If you have questions regarding our Refund Policy or want to request a refund, please reach out to us:

Email: help@employmentbridge.in

Phone: 9123696489

Address: Flat No.11, 3rd Floor, 10A, Karen Earmarks Rd, Sakher Bazar, Paschim Barisha, Kolkata, West Bengal 700008